Privacy Policy

Introduction

The Family Tracker is a mobile application operated by Briliant Technologies SA. This Privacy Policy explains how we collect, use, and protect personal data when you use the app.

Who Operates the App

The Family Tracker is built and operated by Briliant Technologies SA, a European software company based in Romania.

Information We Collect

We collect the following types of information when you use The Family Tracker app:

• Account information (such as name and email address)
• Device information (such as device type, operating system, device identifiers, battery level and device status)
• Location data
• App usage data and activity
• Alert and safety event history

Location Data

Location data is a core function of the app. It is used to provide real-time family tracking, geofencing, location history, smart alerts, and related safety features.

Location access is only used when users have explicitly granted permission through their device settings.

How We Use Information

We use this information to:

• Provide real-time location tracking and safety features
• Enable communication and alerts between authorized family members
• Support family location sharing
• Improve app performance and reliability
• Ensure proper functioning of the service

We do not sell your personal data to third parties.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• User consent (for location tracking and app functionality)
• Performance of a contract (to provide the app services)
• Legitimate interests (to improve and maintain the service)

Users can withdraw consent at any time through device settings or by contacting us.

Family Sharing and Authorized Members

The app is designed for family use. Location and safety data is shared only between family members who are part of the same family group.

Users are responsible for managing their family members appropriately.

Share by link: when you choose to share your (or your child's) live position by link, anyone holding that link can see the current position and first name on a web page until the link expires or you stop it. No history, trail or address is shown. Links are limited to 24 hours, and every start and stop is recorded in your family's feed.

Family Member Consent

Users are responsible for ensuring that all individuals included in their family group are aware of and consent to the use of the app, especially for location tracking.

For minors, consent must be provided by a parent or legal guardian.

Sign-In Services

• You can create your family account with an email address and password, or sign in with Google or Apple.
• When you sign in with Google or Apple, we receive basic profile information such as your name and email address. It is used only for authentication and account creation.
• We never post to your accounts or access additional data from these services.

Payments and Subscriptions

Payment and subscription processing is handled entirely by Apple App Store and Google Play.

We do not collect or store payment card information directly.

Data Retention

We retain personal data only for as long as necessary to provide the service and fulfill legal obligations.

When a user deletes their account, associated data is deleted or anonymized within a reasonable timeframe, unless retention is required by law.

International Data Transfers

Your data may be processed and stored in countries outside your country of residence. We take appropriate measures to ensure that data is protected in accordance with applicable laws.

Data Security

We take reasonable technical and organizational measures to protect user data. However, no system is completely secure and we cannot guarantee absolute security.

Children and Family Members

The app may be used by parents or guardians to monitor minor family members. Parents and guardians are responsible for ensuring appropriate consent and lawful use.

User Rights

Under applicable data protection laws, including GDPR, users may have the right to:

• Access their personal data
• Correct inaccurate data
• Request deletion of their data
• Restrict or object to processing
• Request data portability